Please include the following information:

• Customer Account Number
• A complete Bill-To Address and Ship-To Address
• A complete ten-digit ISBN (International Standard Book Number) for each product
• Quantity to be shipped
• First Author's Name
• Complete Title of the Product (include edition)
• Preferred Mode of Shipment

Send orders to:

Telephone orders or inquiries can be placed by calling the College Customer Service toll free number: 1-800-338-3987 between 8AM and 6PM Eastern Standard Time.

Orders may be placed by Fax using the appropriate number listed below:

FAX: 614-755-5645
SAN: 200-254X

SPECIAL NOTE: If you follow your phone or fax order with a written confirmation, mark the order "Confirmation of Telephone/FAX Order - DO NOT SHIP." This will avoid duplication of the order.

McGraw-Hill is a charter member of PUBNET. PUBNET 2000 is an electronic ordering system owned equally by AAP, NACS, ABA, and R.R. Bowker developed by General Electronic Information Systems and can receive and confirm orders via network 24 hours a day. The database is updated daily. Pubnet SAN: 200-254X

Must be reported within 60 days, with invoice information.

Please refer to the McGraw-Hill Higher Education Returns Policy. Products returned for credit must be in resalable condition. All returns are subject to inspection and should be sent prepaid to one of the following addresses:

Mastercard, Visa, Discover, and American Express are accepted for single copy purchases. Applicable sales tax and shipping and handling charges will be added to orders.

McGraw-Hill titles are available at fine bookstores everywhere. Search your local telephone directory for your nearest bookstore. If you are an individual wishing to directly place an order with McGraw-Hill, please call 1-800-2MC-GRAW, 24 hours a day, 7 days a week (US customers only). Orders can also be submitted via mail, fax, or e-mail.

McGraw-Hill Education Group offices serve customers worldwide. Each international group has its own sales, marketing, and editorial staffs, distribution center, and customer service operation. All distribute the full range of books produced by the McGraw-Hill Education Group -- either in English or in translated editions, and they publish original products for their local markets.

• McGraw-Hill Asia/Pacific
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  Also serving New Zealand and South Africa
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  Also serving the Middle East and Africa
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• List of offices worldwide